文献类型：期刊文献

英文题名：The dark side of elderly acceptance of preventive mobile health services in China

作者：Guo, Xitong[1];Sun, Yongqiang[2];Wang, Nan[3];Peng, Zeyu[4];Yan, Ziyu[5]

机构：[1]Harbin Inst Technol, Sch Management, Harbin 150001, Heilongjiang, Peoples R China;[2]Wuhan Univ, Sch Informat Management, 299 Bayi Rd, Wuhan 430072, Hubei, Peoples R China;[3]Univ Sci & Technol China, USTC CityU Joint Adv Res Ctr, Suzhou 215123, Jiangsu, Peoples R China;[4]E China Univ Sci & Technol, Sch Business, Shanghai 200237, Peoples R China;[5]City Univ Hong Kong, Fac Business, Dept Informat Syst, Kowloon 310027, Hong Kong, Peoples R China

年份：2013

卷号：23

期号：1

起止页码：49

外文期刊名：ELECTRONIC MARKETS

收录：;WOS:【SSCI(收录号:WOS:000319293200006)】；

语种：英文

外文关键词：Preventive mobile health services; Technology anxiety; Resistance to change; Technology acceptance model; Dual factor model

摘要：Mobile health services have become increasingly important for people, especially for the elderly. Despite the potential benefits, there are challenges and barriers for the elderly in adopting mobile health services. Drawing upon the dual factor model, we investigate the enablers and the inhibitors of the elderly mobile health service adoption behaviour. We also address two typical characteristics of elderly users-technology anxiety and dispositional resistance to change-to understand the antecedents of the enablers and the inhibitors. The hypothesized model is empirically tested using data collected from a field survey of 204 customers of a large elderly service providing company in China. The key findings include: (1) resistance to change influences perceived usefulness but does not influence perceived ease of use and adoption intention; (2) technology anxiety is negatively associated with perceived ease of use but positively associated with resistance to change; (3) dispositional resistance to change is negatively associated with perceived ease of use but positively associated with resistance to change. Implications for research and practice are discussed.