详细信息
危机产品的购买行为研究:威胁评估和不确定规避的作用
Purchasing Behavior of Products Involved in Product-harm Crisis:The Role of Threaten Evaluation and Uncertainty Avoidance
文献类型:期刊文献
中文题名:危机产品的购买行为研究:威胁评估和不确定规避的作用
英文题名:Purchasing Behavior of Products Involved in Product-harm Crisis:The Role of Threaten Evaluation and Uncertainty Avoidance
作者:涂铭[1];景奉杰[2];汪兴东[3]
机构:[1]华中农业大学经济管理学院,湖北武汉430070;[2]华东理工大学商学院,上海200237;[3]江西农业大学经济管理学院,江西南昌330045
年份:2014
期号:11
起止页码:31
中文期刊名:商业经济与管理
外文期刊名:Journal of Business Economics
收录:人大复印报刊资料;CSTPCD;;国家哲学社会科学学术期刊数据库;北大核心:【北大核心2011】;CSSCI:【CSSCI2014_2016】;
基金:国家自然科学基金项目"农产品伤害危机的网络外溢效应;公共危机事件演化机理与社会应急管理研究"(71273106);国家自然科学基金项目"农村居民低碳能源消费行为形成机制及引导政策研究--以鄱阳湖生态经济区为例"(71363028);中央高校基本科研业务费专项基金资助"农产品伤害危机中的消费者行为反应机制研究"(2662014BQ050)
语种:中文
中文关键词:产品伤害危机;危机属性;威胁评估;购买意愿
外文关键词:product-harm crisis ; crisis attribute; threaten evaluation; purchase intention
摘要:文章旨在探讨影响消费者继续购买危机产品的因素。归纳了产品危机的三个重要属性(伤害性、群发性、持续性),并基于保护动机理的威胁评估概念,构建了危机属性对购买意愿影响的模型。在"速成鸡"事件后及时展开问卷调查,通过对数据的结构方程和层级回归分析,得出以下结论:产品危机属性(伤害性、群发性、持续性)通过威胁评估(感知严重、感知易损)的完全中介作用,对消费者购买意愿产生负面影响;消费者不确定规避水平能调节威胁评估与购买意愿之间的关系,具体而言,与不确定规避较低的情况相比,当不确定规避较高时,感知严重与感知易损对购买意愿的负向影响更大。
This article aims to investigate factors affecting consumers purchasing products involved in product-harm crisis. In consideration of the attributie of crisis (harmfulness, cluster, duration) and the threaten concept from protection motivation theory, the present study constructs a theoretical model to predict the buying behavior in product-harm crisis. After a questionnaire survey in the "crash chicken" crisis, and a statistical analysis, this research obtained some conclusions. The attribution of product-harm cri- sis (harmfulness, cluster, duration) negatively influenced consumers purchasing intention through the full mediation role of threaten evaluation (severity perception and vulnerability perception). The uncertainty avoidance moderated the relationship between threat- en evaluation and purchase intention. Furthermore, the effect of severity (vulnerability) perception on purchasing intention trust was moderated by uncertainty avoidance, and such an effect is stronger if the uncertainty avoidance is higher.
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