文献类型：期刊文献

英文题名：ROLE CONFLICT AND THE BUFFERING EFFECT OF PROACTIVE PERSONALITY AMONG MIDDLE MANAGERS

作者：Han, Yulan[1];Wang, Min[2];Dong, Linping[1]

机构：[1]E China Univ Sci & Technol, Sch Business, Shanghai 200237, Peoples R China;[2]Beijing Foreign Studies Univ, Int Business Sch, Beijing, Peoples R China

年份：2014

卷号：42

期号：3

起止页码：473

外文期刊名：SOCIAL BEHAVIOR AND PERSONALITY

收录：;WOS:【SSCI(收录号:WOS:000334280200012)】；

语种：英文

外文关键词：role conflict; proactive personality; buffering effect; job satisfaction; work-related anxiety; middle managers; conservation of resources; boundary-spanning roles

摘要：Role conflict is typically present in boundary-spanning roles such as middle managers in organizations. We used conservation of resources (COR) theory (Hobfoll, 1989) as a basis for our examination of the impact of role conflict on middle managers' job satisfaction and work-related anxiety, and the buffering effect of proactive personality. Participants comprised 245 middle managers. The results showed that more role conflict did not significantly lead to lower job satisfaction, but led to significantly higher work-related anxiety. We also found that proactive personality significantly moderated the relationships between role conflict and the two outcome variables. Specifically, for more proactive middle managers, role conflict did not significantly influence either job satisfaction or work-related anxiety. However, for less proactive middle managers, more role conflict led to significantly lower job satisfaction and higher work-related anxiety. This suggests that proactive personality can serve as a coping resource that buffers the dysfunctional effects of role conflict. Implications of the results and directions for future research are discussed.