文献类型：期刊文献

英文题名：Applying OWA operator to model group behaviors in uncertain QFD

作者：Yan, Hong-Bin[1]; Ma, Tieju[1]; Huynh, Van-Nam[2]

机构：[1] School of Business, East China University of Science and Technology, Meilong Road 130, Shanghai 200237, China; [2] School of Knowledge Science, Japan Advanced Institute of Science and Technology, 1-1 Asahidai, Nomi City Ishikawa 923-1292, Japan

年份：2013

卷号：8032 LNAI

起止页码：37

外文期刊名：Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

收录：EI(收录号：20132916512399)

语种：英文

外文关键词：Decision making - Flexible manufacturing systems - Classification (of information) - Decision support systems - Quality function deployment

摘要：It is a crucial step to derive the priority order of design requirements (DRs) from customer requirements (CRs) in quality function deployment (QFD). However, it is not straightforward to prioritize DRs due to two types of uncertainties: human subjective perception and user variability. This paper proposes an OWA based group decision-making approach to uncertain QFD with an application to a flexible manufacturing system design. The proposed model performs computations solely based on the order-based semantics of linguistic labels so as to eliminate the burden of quantifying qualitative concepts in QFD. Moreover, it incorporates the importance weights of users and the concept of fuzzy majority into aggregations of fuzzy preference relations of different DRs in order to model the group behaviors in QFD. Finally, based on a quantifier-guided net flow score procedure, the proposed model derives a priority ranking with a classification of DRs into important and unimportant ones so as to provide a better decision-support to the decision-maker. ? 2013 Springer-Verlag Berlin Heidelberg.