文献类型：期刊文献

英文题名：Tackling Tensions Between Project Owner and Project Manager in Benefits Realization of Public Projects: A Paradox Perspective

作者：Sun, Ning[1];Ning, Yan[2];Li, Yadi[3]

机构：[1]UCL, Bartlett Sch Sustainable Construct, London WC1E7HB, England;[2]Nanjing Univ, Sch Management & Engn, Nanjing 210008, Peoples R China;[3]East China Univ Sci & Technol, Sch Business, Shanghai 200237, Peoples R China

年份：2024

卷号：71

起止页码：14640

外文期刊名：IEEE TRANSACTIONS ON ENGINEERING MANAGEMENT

收录：;EI(收录号：20243717035219);WOS:【SSCI(收录号:WOS:001322070500002)，SCI-EXPANDED(收录号:WOS:001322070500002)】；

基金：This work was supported in part by the National Science Foundation of China under Grant 72271118 and Grant 72301103, and in part by Shanghai Pujiang Programme 23PJC024.

语种：英文

外文关键词：Organizations; Task analysis; Collaboration; Uncertainty; Sun; Stakeholders; Investment; Benefits realization; interdependence; paradox; public project; tension

摘要：The project owner and manager are responsible for project benefits realization and project delivery, respectively. While the project owner and manager are of close interdependence, they face paradoxical tensions. This poses significant challenges for project benefits realization. Thus, in this article, we aim to explore the evolution of paradoxical tensions between the project owner and manager in public projects. Qualitative research is drawn with 22 interviews (13 individual and 9 group interviews involving 59 interviewees) and 3 real-life cases. This research presents a paradox framework that encapsulates owner-manager tensions at three project phases, coping strategies, and the resulting tension dynamic cycle (i.e., vicious cycle or temporary balance). This study extends project management literature by revealing multiple-phase and dynamic tensions between the project owner and manager from the paradox perspective and proposing strategies to address tensions for project benefits realization.