文献类型：会议论文

英文题名：Optimizing the Design Process of 3D Printing Services for Personal Customization

作者：Liu, Miao[1];Yang, Wenjing[1]

机构：[1]East China Univ Sci & Technol, Shanghai 200237, Peoples R China

会议论文集：12th International Conference on Design, User Experience, and Usability (DUXU) Held as Part of the 25th International Conference on Human-Computer Interaction (HCII)

会议日期：JUL 23-28, 2023

会议地点：Copenhagen, DENMARK

语种：英文

外文关键词：3D Printing Technology; Customized Products; Service Design; User Experience

摘要：Based on the demand for service design process optimization in the field of 3D printing technology for private customization, a complete concept and procedure of the service design process of 3D printing technology applied to customized products are proposed to provide a reference for enterprises and designers. First, the literature research method is used in this study to summarize and arrange the associated research in the field of 3D printing technology and service design, and then the general process of 3D printing service design is summarized. Following that, user research and statistical analysis are employed to investigate the service requirements of user groups that favor personalized goods and to construct an integrated service process of "model-process-manufacturing-logistics" with users at the center. Finally, using the customized product client design as an example, the customized product service design system is obtained. The method and procedure of the 3D printing service design process for private customization can meet the public's demand for personalized and diverse product services while also completing the service mode transformation from product to experience, which reflects an important direction of future manufacturing mode evolution.