文献类型：会议论文

英文题名：Online Communication for Team Creativity in Tech Companies: Barriers and Tool Design

作者：Chen, Yue[1];Wu, Man[2];Gao, Qin[2]

机构：[1]East China Univ Sci & Technol, Shanghai 200237, Peoples R China;[2]Tsinghua Univ, Beijing 100084, Peoples R China

会议论文集：14th International Conference on Cross-Cultural Design (CCD)

会议日期：JUN 26-JUL 01, 2022

会议地点：ELECTR NETWORK

语种：英文

外文关键词：Team creativity; Collaboration; Communication tools; Creativity support tools

摘要：Teams in tech companies collaboratively solve creative problems, and this team creative process increasingly occurs online. Despite many innovative tool designs to support collaborative creativity, many teams did not adopt them. This study aimed to identify the barriers to adoption and teams' needs for collaborative creativity support. We clarified the team creative process in practice by individual in-depth interviews with 15 employees in 12 different high-tech companies in China. The results suggested that the teams frequently shared information via communication tools or face to face, and many of them acknowledged the benefits of collaboration in team creativity. However, most of them ideated and evaluated ideas or solutions individually. The reasons for the low collaboration level included the features of their tasks, a lack of technical and managerial support for collaboration in the ideation and evaluation phase, and a lack of motivation for team creativity. Based on these findings, we outlined implications for designing tools to support team creativity and demonstrated a prototype of a communication tool with creative support features.