文献类型：期刊文献

中文题名：基于业务流程和合同时间的业务外包策略模型研究

英文题名：Model of Business Outsourcing Strategies Based Business Process and Contract Term

作者：范体军[1];李宏余[2];常香云[1];刘丽萍[1]

机构：[1]华东理工大学商学院,上海200237;[2]复旦大学管理学院,上海200433

年份：2007

卷号：19

期号：11

起止页码：55

中文期刊名：管理评论

外文期刊名：Management Review

收录：CSTPCD;;国家哲学社会科学学术期刊数据库

基金：国家自然科学基金资助项目(70472057)

语种：中文

中文关键词：业务外包;外包策略;业务流程;合同时间

摘要：业务外包作为一种有效的企业合作模式,现被广泛地应用于增强企业的竞争能力。灵活的业务外包策略有助于提高业务外包的成功运作。本文基于业务流程维度,提出了三种外包策略:购进型外包、选择型外包和完全型外包;同时,基于外包合同时间维度,也提出了三种外包策略:长期外包、中期外包和短期外包。综合业务流程维度和合同时间维度,构建了业务外包策略的二维度模型。最后从外包原因、外包关系、合同特征、信任程度、控制模式、外包风险、承包商选择、绩效影响和管理控制九个方面对二维度模型的外包策略进行了定性分析,这对于指导企业进行业务外包具有十分重要的意义。
As a cooperative pattern between firms, business outsourcing is widely applied to enhance firm's competitiveness. An effectively business outsourcing strategy is helpful to implement outsourcing successfully. In this paper, based on dimensions of business process, three outsourcing strategies are put forward: purchasing outsourcing, selective outsourcing and total outsourcing. Also, based on the outsourcing contract term, three outsourcing strategies can be given too: long-term outsourcing, medium-term outsourcing and short-term outsourcing. By synthesizing business process and contract term, we create a two dimension model of business outsourcing strategies. Correspondingly, its characters are qualitatively analyzed from nine factors: outsourcing reasons, outsourcing relationships, contract characteristics, trust degrees, control patterns, outsourcing risks, vendor selection, performance influence and management controls. Such analysis is very helpful in guiding enterprises to manage their outsourcing business.