文献类型：期刊文献

英文题名：Users' intention to continue using social fitness-tracking apps: expectation confirmation theory and social comparison theory perspective

作者：Li, Jia[1,2];Liu, Xuan[2];Ma, Ling[2];Zhang, Weiqiang[1]

机构：[1]Shanghai Jiao Tong Univ, Antai Coll Econ & Management, Shanghai 200030, Peoples R China;[2]East China Univ Sci & Technol, Sch Business, Shanghai, Peoples R China

年份：2019

卷号：44

期号：3

起止页码：298

外文期刊名：INFORMATICS FOR HEALTH & SOCIAL CARE

收录：;WOS:【SSCI(收录号:WOS:000477891100006)，SCI-EXPANDED(收录号:WOS:000477891100006)】；

基金：This research was supported by the National Natural Science Foundation of China: [Grant Numbers 71371005, 71471064, 91646205, and 71421002] and SJTU funding project: [Project Number 16JCCS08].

语种：英文

外文关键词：Continuous use; health behavior change; expectation confirmation theory; social comparison theory; physical activity; full mediation

摘要：Introduction: The key step in changing health behavior is understanding why users continue to use fitness apps. Therefore, we intend to investigate the users' intention to continue using social fitness-tracking apps. Materials and Methods: We identify two major forces driving continuous behavior. Expectation confirmation is the internal driving force and social comparison is the external driving force. A survey was conducted to test this proposed research model. We obtained 211 valid questionnaires. Results: Our results indicate that activity amount ranking (p < 0.001) and activity frequency ranking (p < 0.001) positively affect confirmation and that confirmation (p < 0.001) also positively affects the continuous intention of individuals using fitness-tracking apps. In addition, the impact of activity amount ranking and activity frequency ranking on continuous intention is moderated by expectation confirmation. Meanwhile, as the upward comparison tendency increases, the positive effect of confirmation on continuous intention decreases (p < 0.001). Conclusions: Social rank expectation and confirmation are the primary driving forces of continuous intention in individuals using fitness-tracking apps. Social rank is a meaningful and straightforward measurement individuals can use to evaluate their activity performance. An upward comparison tendency weakens the effect of confirmation on continuous intention.