文献类型：会议论文

英文题名：A framework of information technology systems for tacit knowledge management

作者：Liu, H. L.[1];Shen, F.[1]

机构：[1]E China Univ Sci & Technol, Sch Business, Shanghai 200237, Peoples R China

会议论文集：2nd International Conference on Research and Practical Issues of Enterprise Information Systems

会议日期：OCT 14-16, 2007

会议地点：Beijing, PEOPLES R CHINA

语种：英文

外文关键词：information technology; knowledge management; tacit knowledge

摘要：Tacit knowledge is increasingly being recognized as a vital organizational resource that provides competitive advantage. Information Technology (IT) has a supporting role in tacit knowledge management. This paper puts forward a framework of IT systems for tacit knowledge management, which includes three layers (interface layer, function layer, repository layer) and consists of four subsystems (skill knowledge management system, experience knowledge management system, expert network management system and virtual communities). In addition, the representation and organization of skill knowledge, experience knowledge, expert network and communication documents are proposed for implementation.