文献类型：期刊文献

英文题名：Exploring Cultural and Intergenerational Dynamics in Voice Assistant Design for Chinese Older Adults

作者：Qian, Zhigu[1,2];Fu, Jiaojiao[3];Zhou, Yangfan[1,2]

机构：[1]Fudan Univ, Sch Comp Sci, Shanghai, Peoples R China;[2]Shanghai Key Lab Intelligent Informat Proc, Shanghai, Peoples R China;[3]East China Univ Sci & Technol, Sch Informat Sci & Engn, Shanghai, Peoples R China

年份：2025

卷号：9

期号：1

外文期刊名：PROCEEDINGS OF THE ACM ON INTERACTIVE MOBILE WEARABLE AND UBIQUITOUS TECHNOLOGIES-IMWUT

收录：EI(收录号：20251118045294);WOS:【ESCI(收录号:WOS:001439563900003)】；

基金：ACKNOWLEDGMENTS This research was supported by the Natural Science Foundation of Shanghai (Project No. 22ZR1407900) . Yangfan Zhou is the corresponding author. We would like to express our sincere gratitude to all the participants who contributed to this study. Additionally, we appreciate the constructive feedback from the anonymous reviewers at IMWUT on earlier versions of this work.

语种：英文

外文关键词：Human-centered computing; Empirical studies in HCI

摘要：In this study, we examined voice assistant (VA) use among Chinese older adults through interviews with 12 older adults and 6 of their adult children, as well as observations of VA use in solo and family settings. Our findings reveal that older adults are motivated to use VA for social interaction but encounter barriers due to limited cultural and linguistic customization, such as difficulty understanding regional dialects. Additionally, adult children play a dual role, providing necessary support while sometimes limiting independent use through overprotective tendencies. These results highlight the importance of designing VA with culturally responsive features and adaptable language models that consider the unique linguistic and social needs of older Chinese adults. This study contributes to the development of VA that balances autonomy and family support, enriching the technology's effectiveness for older adults in China and potentially in other similar cultural contexts.