文献类型：期刊文献

中文题名：高校IT资源管理服务平台探究

英文题名：Research of IT resource management and service platform in colleges and universities

作者：李萍[1];郭玉娇[1]

机构：[1]华东理工大学信息化办公室,上海200237

年份：2011

卷号：28

期号：6

起止页码：138

中文期刊名：实验技术与管理

外文期刊名：Experimental Technology and Management

收录：CSTPCD;;北大核心:【北大核心2008】；

语种：中文

中文关键词：IT资源管理;平台建设;运行管理模式;ITIL

外文关键词：IT resource management; construction, operational management mode; ITIL

摘要：该文从分析国内高校信息化建设中遇到的问题出发,探讨了IT资源管理服务平台搭建的必要性。参考ITIL(information technology infrastructure library)标准提出了适用于国内高校的IT资源管理服务平台的运行管理模式。并以华东理工大学IT资源管理服务平台的搭建为例进行了更进一步的探讨。
This paper starts with analyzing problems that domestic colleges and universities have met during informationization, and talks about the necessity of setting up IT Resource Management and Service Platform. An operational management mode suitable for domestic colleges and universities＇ IT Resource Management and Service Platform is proposed according to ITIL. And the IT Resource Management and Service Platform of East China University of Science and Technology is took as an example to describe the operational management mode deeply.