文献类型：期刊文献

英文题名：Research on Method of Acquiring and Screening of Personalized Functional Requirements of Smart Watches for the Elderly Based on Kano Model

作者：Huang, Shengqing[1]; Gu, Quan[1]; Zhang, Jie[1]; Yang, Chaoxiang[1]

机构：[1] School of Art Design and Media, East China University of Science and Technology, NO. 130 Meilong Road, Xuhui District, Shanghai, 200237, China

年份：2020

卷号：12181 LNCS

起止页码：308

外文期刊名：Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

收录：EI(收录号：20203109001073)

语种：英文

外文关键词：Computer aided manufacturing - Wearable computers - Hierarchical systems

摘要：To solve the problem that there are many functions of the smartwatch for the elderly, but they do not meet the real needs of users, this paper investigate to use Kano model to obtain the personalized functional requirements of smartwatch for the elderly and the order of the demandsimportance degrees, in order to provide guidance for the design and development of the smartwatch for the elderly. Uses Kano model combined clustering method to identify and screen the personalized functional requirements of the elderly smartwatch in the current market, in order to determine their attributes of Kano demand and the hierarchical model of the personalized requirements of the elderly smartwatch was constructed. Then it uses entropy method combined with Kano model to calculate the weight of the personalized function requirements items of the bottom of the hierarchy model,analyze the user’s personalized function requirements index for the elderly smartwatch, and determines the importance order of the personalized requirements items to guide the design of the elderly smartwatch. Based on the user’s personalized functional requirements, the hierarchical model of the elderly smartwatch’s individual demands was constructed, which intuitively reflected the importance ranking of the target user’s personalized requirements for each function, and provided certain reference for the smartwatch suppliers who are about to engage in mass customization production. Personalized requirements acquisition and screen method research can improve the user satisfaction of the elderly smartwatch, so that the mass customization of the elderly smartwatch manufacturers can reduce costs and improve customer satisfaction. ? 2020, Springer Nature Switzerland AG.